Terms of Use - Taskbox

1. Acceptance of these terms

By creating an account, signing in, calling the API, or otherwise using Taskbox ("the Service"), you agree to be bound by these Terms of Use. If you do not agree, do not register and do not use the Service. Use of the Service is your continuous acceptance of these terms as they exist at the time of use.

2. The Service

Taskbox is a Human-in-the-Loop control plane. External systems create tasks via our REST API; humans review and resolve them in the web UI; the Service then delivers HMAC-signed callbacks with the decision. The Service is currently offered in beta.

3. Free use and changes to limits

The Service is currently provided free of charge, on an as-is basis, subject to usage limits (rate limits, quotas, retention windows, worker concurrency, and similar parameters). We reserve the right to change, reduce, or remove these limits at any time, with or without prior notice, including for individual accounts where usage patterns warrant it. Continued use after a change to the limits constitutes acceptance of the new limits. Because the Service is provided free of charge, no refund or credit is owed in respect of any change, suspension, or termination.

4. Suspension and termination of accounts

We reserve the right to disable, suspend, throttle, or terminate any account, API key, workspace, or callback delivery, at any time and at our sole discretion, including but not limited to: - technical reasons (incidents, maintenance, infrastructure protection); - performance reasons (abnormal load, runaway producers, callback endpoints that repeatedly fail or behave abusively); - unfair use of the platform (see Section 5); - violation of these terms or applicable law. We may take such action without prior notice when required to protect the Service or other users. Where reasonable, we will notify you after the fact.

5. Acceptable use

You agree not to, and not to permit any third party to: - use the Service for unlawful, harmful, deceptive, or fraudulent purposes; - attempt to gain unauthorized access to the Service, other accounts, or underlying infrastructure; - probe, scan, or test the vulnerability of the Service without our prior written consent; - interfere with or disrupt the integrity or performance of the Service, including by overwhelming it with requests, generating synthetic load, or pointing the Service at callback URLs designed to attack third parties; - circumvent, disable, or evade rate limits, quotas, authentication, or any other access-control mechanism; - use the Service to send spam, phishing, malware, or otherwise harmful content, or to enable harassment or violations of others' rights; - resell, sublicense, or expose the Service to your own customers as a hosted offering without our prior written consent; - use the Service to build a competing product, or to scrape or copy its features, UI, or content; - reverse engineer, decompile, or attempt to extract source code, except to the extent expressly permitted by applicable law. What constitutes "unfair use" is determined by us in good faith, and includes but is not limited to: creating multiple accounts to bypass limits, intentionally generating excessive callback traffic, abusing the email delivery system, or any pattern of activity that disproportionately consumes shared resources.

6. Your account

You are responsible for maintaining the confidentiality of your account credentials, API keys, and per-key signing secrets, and for all activity that occurs under your account or API keys. You must provide accurate information on registration and keep it up to date. Notify us immediately if you suspect unauthorized use of your account or any compromise of an API key. You must be old enough to enter a binding contract in your jurisdiction in order to use the Service.

7. Workspaces, members, and roles

Workspaces are the unit of multi-tenancy. Owners can manage members, roles, and API keys; admins can manage members and resolve tasks; members can resolve tasks. The owner of a workspace is responsible for the actions of members they invite, and for ensuring those members are entitled to access the data placed in the workspace. Workspace archive is terminal: once archived, a workspace cannot be unarchived and becomes read-only.

8. API keys, callbacks, and your endpoints

API keys identify and authorize a workspace. The signing secret for each key is shown once on creation; you are solely responsible for storing and protecting it. Callbacks are delivered to URLs you specify. You are responsible for the security, availability, and behavior of those endpoints, including verifying the HMAC signature on every callback. We are not responsible for actions taken by your systems based on callback delivery. Callbacks are best-effort, at-least-once. Your callback handlers must be idempotent. We may stop attempting delivery to endpoints that repeatedly fail or behave abusively.

9. Your content and data

You retain ownership of the content you submit to the Service (task titles, descriptions, metadata, attachments, callback payloads, and similar). You grant us a worldwide, non-exclusive, royalty-free license to host, store, transmit, process, and display that content solely as needed to operate, secure, support, and improve the Service for you. You are solely responsible for the content you submit, for ensuring you have the right to submit it, and for complying with all laws that apply to that content in your jurisdiction and the jurisdictions of the people it concerns.

10. Beta software, no warranty

The Service is provided in beta on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express, implied, or statutory, including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, uninterrupted availability, or results obtained from use. Features may change, regress, or be removed. Data loss is unlikely but possible. There is no service-level agreement during beta. We do not commit to specific uptime, latency, callback delivery times, or retention windows.

11. Limitation of liability

The Service is provided to you free of charge. To the maximum extent permitted by law, Taskbox, its operators, and its contributors shall have no liability of any kind arising out of or in connection with the Service or your use of it, including without limitation any direct, indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, business opportunity, or goodwill, even if advised of the possibility of such damages. Where applicable law does not permit a full exclusion of liability, our liability is limited to the minimum amount permitted by that law. Nothing in these terms excludes or limits any liability that cannot be excluded or limited under applicable law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Taskbox and its operators from and against any claims, damages, liabilities, losses, and expenses (including reasonable legal fees) arising out of or related to: your content, your use of the Service, your callback endpoints, your violation of these terms, or your violation of any law or third-party right.

13. Intellectual property

The Service, including its software, design, branding, and documentation, is and remains the exclusive property of Taskbox and its licensors. These terms do not transfer any intellectual property rights to you, other than the limited right to use the Service in accordance with these terms.

14. Privacy

We process the information you provide and the information generated by your use of the Service (such as account information, workspace activity, and operational telemetry) for the purposes of operating, securing, supporting, and improving the Service. By using the Service you consent to this processing. A separate Privacy Notice may provide further detail in the future. Until then, contact us through the channel in Section 18 with any questions.

15. Third-party services

Callback URLs you provide point to third-party systems that we do not control. We are not responsible for the availability, security, or behavior of those systems, nor for the content of any third-party site linked from the Service.

16. Changes to these terms

We may update these terms from time to time. When we do, we will update the "Last updated" date above and, where the change is material, take reasonable steps to notify you (for example, by email or in-app notice). Your continued use of the Service after a change takes effect constitutes acceptance of the updated terms. If you do not agree, you must stop using the Service.

17. Termination by you

You may stop using the Service at any time. Account deletion mechanics will be provided in-product. Sections that by their nature should survive termination (intellectual property, disclaimers, limitation of liability, indemnification, governing law) survive any termination.

18. Governing law and contact

These terms are governed by the laws of the jurisdiction in which the Taskbox operator is established, without regard to conflict-of-law rules. Disputes will be resolved in the courts of that jurisdiction, unless mandatory consumer-protection law in your jurisdiction provides otherwise. For questions about these terms, contact us through the in-app feedback form or at the contact address published on the Service.